Frequently Asked Questions
Everything you need to know about shopping with Libas
What is the standard delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, domestic shipping typically takes 3-5 business days, while international orders may take 7-12 business days.
How can I return or exchange an item?
We offer a 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal using your order ID.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements in inches and centimeters. We recommend comparing these measurements against your own to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most domestic pin codes.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your package in real-time.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to variations in monitor settings and professional studio lighting, slight color differences may occur.